percent, really truly cares about customer satisfaction, their
employees AND the health & vitality of the planets ecosystems to boot !
On our way down from Berkeley to Carmel today, we stopped in my
beloved Santa Cruz Patagonia outlet for a little perusing (there are
always great deals to be found) and I wanted to ask what to do with a
fleece that I had for a few years which, due to improper care on my
behalf (drying it in the dryer), had gotten pretty ratty looking- to
the point that I no longer wore it :(
The store manager gently scolded me with a smile and without skipping
a beat told me to pick out a brand new fleece, of comprable value, for
an even exchange ! They recycle my old fleece, and I get a new one !
So sweet :)
Another happy ending from a life long Patagonia shopper !! It feels so
good to support businesses that are doing the right thing ... it makes it worth every penny! THANK YOU !
Seems like the Rooses always end up at a Patagonia :)
ReplyDeleteWish I were there! I have a few synchillas to trade in. Have so much fun, Tanj!!